A sore, swollen eyelid can be uncomfortable, frustrating, and affect your vision. If you’ve noticed a red lump on your eyelid, you may be dealing with a stye or a chalazion . While these conditions are common, recurrent or persistent cases often signal an underlying eyelid health issue that needs professional care. At Eyecare Plus Mermaid Beach , we provide gentle, evidence-based treatment to address not just the lump itself, but the root cause behind it. Do You Have Symptom

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One of the things I've learnt through caring for patients with dry eye is how important it is to listen. Over the years, I've met patients who have tried different eye drops and treatments but continue to experience discomfort. Some tell me their eyes are constantly irritated. Others struggle with screen use, reading or simply getting through the day comfortably. And sometimes, what they want most is to feel that someone understands how much their symptoms are affecting them.

When people hear the term dry eye, they often assume their eyes simply aren't producing enough tears. But dry eye disease can be more complicated than that. Some people with dry eye actually experience excessive watering. Others have tears that evaporate too quickly, leaving their eyes feeling uncomfortable even though they appear watery. Understanding why this happens is an important part of managing dry eye effectively. Your tears do more than keep your eyes wet A healthy t

Living with persistent dry, watery or irritated eyes can be frustrating, particularly when you've already tried eye drops and aren't sure what to do next. At Eyecare Plus Mermaid Beach, we believe understanding your symptoms is an important first step towards managing them. We start by listening Dry eye symptoms can affect people differently. Some experience burning, grittiness or fluctuating vision. Others notice watering, discomfort when using screens or difficulty wearing

In healthcare, it's important to keep asking whether the way we've always done something is still the best approach for our patients. That doesn't mean every new treatment or technology is automatically better. It means being willing to examine the evidence, learn new skills and consider whether different approaches could improve patient care. Learning from our patients One of the reasons I became more involved in dry eye management was hearing from patients who continued to

If you've been using eye drops regularly but your eyes still feel dry, irritated or uncomfortable, you may be wondering why they aren't helping. It's a question we hear from people seeking advice about persistent dry eye symptoms. Eye drops can be an important part of managing dry eye disease, but they may not address every factor contributing to your symptoms. Dry eye is more complex than it sounds Dry eye disease can occur when the eyes don't produce enough tears, when tear

Itchy, irritated, red, or crusty eyelids are often dismissed as minor problems, but for many people, these symptoms are caused by blepharitis , a chronic eyelid condition that commonly contributes to dry eye disease . At Eyecare Plus Mermaid Beach , we offer BlephEx Blepharitis Treatment , an advanced in-clinic eyelid deep cleaning and exfoliation treatment designed to effectively manage blepharitis and improve long-term eye comfort. What Is Blepharitis? Blepharitis is an in

The delicate skin around the eyes is often the first area to show signs of ageing. Fine lines, crow’s feet, dark circles, under-eye bags, and loose or tired-looking eyelids can make you appear older or fatigued, even when you feel well. At Eyecare Plus Mermaid Beach , we are proud to be the only optometry practice on the Gold Coast offering RF (Radiofrequency) Aesthetic Treatment specifically designed for the eye area. This advanced, non-surgical treatment helps rejuvenate

The eyes are often the first place to show signs of ageing. Fine lines, wrinkles, puffiness, under-eye bags, and droopy or hooded eyelids can make you look tired, even when you feel well. Ocular aesthetics focuses on enhancing and rejuvenating the delicate eye area using safe, non-surgical treatments designed specifically for the eyes and surrounding skin. At Eyecare Plus Mermaid Beach , we are proud to be the only optometry practice on the Gold Coast offering Morpheus8 Aes

Choosing an optometrist isn’t just about convenience, it’s about trust, continuity, and knowing your eye health is in expert hands. At Eyecare Plus Mermaid Beach , we’re proud to be Gold Coast Business Excellence Award winners , recognised for our commitment to health, wellbeing, and exceptional patient care. We go beyond standard eye tests to deliver advanced, personalised eye care that genuinely enhances your quality of life. From children to grandparents, our practice off

When you’re living with dry, irritated, or uncomfortable eyes, finding someone who truly understands what you’re going through can make all the difference. At Eyecare Plus Mermaid Beach , Shaina Zheng is our Lead Dry Eye Optometrist and Co-Owner , and a trusted expert in the diagnosis and management of Dry Eye Disease. Shaina is known not only for her advanced clinical expertise, but also for her empathy, attention to detail, and commitment to helping patients regain comfort

Dry eye disease is commonly caused by blocked oil glands along the eyelids, leading to burning, irritation, fluctuating vision, and tired, uncomfortable eyes. For many patients, consistent heat therapy plays a vital role in restoring tear quality and improving long-term comfort. At Eyecare Plus Mermaid Beach , we offer Blephasteam Dry Eye Therapy , a clinically designed moist heat treatment that helps unblock the meibomian glands and relieve dry eye symptoms safely and effect

One of the best things about learning is being able to share it. At the recent Optometry Clinical Conference, our optometrist, Dr Shaina Zheng had the opportunity to share some of the practical lessons our team has learnt from building and integrating dry eye care at Eyecare Plus Mermaid Beach. The workshop explored something we have learnt firsthand: having access to advanced technology is only one part of providing good dry eye care. It also takes communication, systems and

Dry eye disease is incredibly common, yet many people still don't realise there may be more that can be done to help. That was the message our practice co-owner, Dr Shaina Zheng, recently shared with optometrists at O-SHOW in Melbourne. Shaina spoke about the unmet need in dry eye care and the importance of increasing awareness, both within our profession and in the wider community. We regularly meet patients who have lived with dry, irritated, watery or uncomfortable eyes fo

Some aspects of dry eye care are best learnt by getting hands-on. At a recent Dry Eye Society wet lab in Melbourne, Dr Shaina Zheng led the meibomian gland expression station, helping other optometrists gain practical experience and confidence with this technique. The meibomian glands are tiny oil-producing glands within our eyelids. These oils form an important part of our tears and help prevent them from evaporating too quickly. In some people with dry eye disease, the oils

Dry eye can affect more than your eyes At the inaugural Dry Eye Society member event in Melbourne, our practice owner and Dry Eye Society Vice President Dr Shaina Zheng spoke about an aspect of dry eye care that is particularly important to her: understanding how the condition can affect a person's everyday life and wellbeing. Dry eye can sometimes be dismissed as a relatively minor problem. But for someone experiencing persistent discomfort, fluctuating vision or irritation

Learning doesn't stop when we leave university Our optometrists Shaina and Jackson recently took part in hands-on dry eye training designed to give practitioners practical experience with different techniques used in dry eye care. And that's important to us. Technology and treatment options continue to develop, but having access to technology is only one part of providing good care. We also need to understand how to use it appropriately, which patients may benefit and how it