What Happens During a Dry Eye Assessment at Eyecare Plus Mermaid Beach?
Living with persistent dry, watery or irritated eyes can be frustrating, particularly when you've already tried eye drops and aren't sure what to do next.
At Eyecare Plus Mermaid Beach, we believe understanding your symptoms is an important first step towards managing them.
We start by listening
Dry eye symptoms can affect people differently.
Some experience burning, grittiness or fluctuating vision. Others notice watering, discomfort when using screens or difficulty wearing contact lenses.
During an assessment, we want to understand what you're experiencing, how long it's been happening, what you've already tried and how your symptoms affect your daily life.
We look beyond the symptoms
Dry eye can involve several different factors, including tear quality, tear production, eyelid health and inflammation.
Your optometrist may assess different aspects of your tear film and ocular surface to help identify possible contributors.
The tests used will depend on your symptoms and clinical findings.
We explain what we find
Understanding your eye condition can make it easier to make informed decisions about your care.
Our aim is to explain the findings clearly, answer your questions and discuss which management options may be suitable.
These may include changes to everyday habits, eye drops, eyelid care or other treatments where clinically appropriate.
We develop a plan for you
There isn't one treatment that suits everyone with dry eye.
A management plan should consider your clinical findings, preferences, circumstances and response to treatment.
Follow-up may also be recommended to review symptoms and eye health and adjust the plan when needed.
A team approach to dry eye care
At Eyecare Plus Mermaid Beach, our optometry team includes Alicia Lou, Jackson Yip and Shaina Zheng.
Shaina leads the development of our dry eye service, and our team works together to provide thoughtful, evidence-informed care.
Our goal is to help you feel informed, supported and involved in decisions about your eye health.
If you're experiencing persistent dry eye symptoms, contact Eyecare Plus Mermaid Beach to ask about a dry eye assessment.
Phone: (07) 5526 1400
Assessment findings, recommended investigations, treatment suitability and outcomes vary between patients.




