Sharing Our Dry Eye Journey on an International Stage
- Eyecare Plus Mermaid Beach Optometrists

- 2 days ago
- 2 min read

We’re proud to share that our Principal Optometrist, Shaina Zheng, was recently invited to speak in Japan, presenting internationally on how our practice has transformed dry eye care at Eyecare Plus Mermaid Beach.
The invitation recognised the work Shaina and our team have done to build a structured, patient-centred dry eye service that combines clinical excellence with compassion, communication, and long-term support.

Transforming Dry Eye Care – Together
Dry eye disease is often misunderstood as a simple irritation. In reality, it can significantly impact comfort, vision clarity, concentration, sleep, and overall wellbeing.
At Eyecare Plus Mermaid Beach, our approach to dry eye care has evolved to focus on:
Identifying the underlying causes of symptoms
Using advanced diagnostic technology to guide treatment
Providing evidence-based therapies
Creating personalised, long-term management plans
Supporting patients through education and ongoing care
During her presentation in Japan, Shaina shared how our team works collaboratively to integrate innovation with a strong culture of care, because technology alone is not enough. Meaningful outcomes come from combining science, empathy, and consistent follow-up.
Innovation with Intention
The international meeting highlighted how modern technologies, including advanced diagnostic and treatment platforms, can elevate both patient experience and clinical outcomes. However, Shaina emphasised that true progress happens when innovation is paired with:
Clear communication
Strong team alignment
A supportive patient journey
Systems that ensure consistency
Dry eye care is not a one-appointment solution. It requires understanding, trust, and a structured approach.
What This Means for Our Patients
Being invited to speak internationally reflects the leadership and commitment within our practice.
For our patients, it means:
Your care is informed by global collaboration and shared expertise
We continually refine our systems to improve outcomes
We stay at the forefront of research and clinical developments
We are committed to sustainable, long-term eye health, not quick fixes
We believe the future of dry eye care goes beyond treating surface symptoms. It’s about improving quality of life and supporting your vision and comfort over time.
A Team Effort
This recognition belongs not just to one individual, but to our entire team. Transforming dry eye care in practice requires coordination, education, and a shared commitment to doing things better, every day.
We are proud to represent Mermaid Beach on a global stage while continuing to deliver personalised, compassionate care locally.
If you’re experiencing dry eye symptoms such as irritation, fluctuating vision, or discomfort, we would love to help.
Your comfort, clarity, and lifelong eye health remain our priority.


