A Different Approach to Dry Eye: Inside Our Patient-Centred Dry Eye Clinic
- Eyecare Plus Mermaid Beach Optometrists
- Jun 2
- 3 min read
Dry eye disease is more than just an inconvenience.For many people, it’s a chronic, frustrating condition that affects comfort, vision, energy levels, and quality of life.
At Eyecare Plus Mermaid Beach, our dedicated Dry Eye Clinic was created to change the way dry eye is diagnosed, understood, and treated, by focusing on you, not just your symptoms.
Do You Have Symptoms of Dry Eye?
Dry eye can present in many ways. You may experience:
Dry, gritty, or irritated eyes
Burning or stinging sensations
Red or sore eyes
Watery eyes
Itchy eyes or eyelids
Eye rubbing or tired, heavy eyes
A foreign body sensation
Crusty or gunky eyelids or lashes
Blurred vision that comes and goes
Increasing discomfort toward the end of the day
If these symptoms sound familiar, it’s very likely you’re experiencing Dry Eye Disease.
The Gold Coast’s Leading Dry Eye Clinic
Eyecare Plus Mermaid Beach is a trusted, independent optometry practice on the Gold Coast with a strong focus on advanced dry eye care.
Our optometrists Jackson Yip, Shaina Zheng, and Alicia Lou are highly trained in dry eye diagnosis and management, offering personalised treatment plans that target the underlying cause, not just temporary relief.
As featured on 9NEWS, we are proud to be:
The first optometry practice in Australia to offer Inmode Envision Dry Eye Treatment
The only practice on the Gold Coast providing this revolutionary technology
Our Unique, Patient-Centred Philosophy
At our Dry Eye Clinic, we take a holistic and individualised approach to care.
Dry Eye Disease can be emotionally and physically exhausting. Many patients feel frustrated after trying multiple drops or treatments with little success and often feel that others don’t fully understand how disruptive dry eye can be.
We do.
Our approach starts with:
Listening to your experience
Understanding how dry eye affects your daily life
Taking the time to explain what’s happening with your eyes
Creating a treatment plan designed specifically for you
Our mission is to help patients find real relief, reduce frustration, and restore comfort and confidence.
Treating the Cause, Not Just the Symptoms
Dry eye is not a one-size-fits-all condition. There are different types and causes, which is why generic treatments often fail.
At Eyecare Plus Mermaid Beach, we go beyond basic care by combining advanced diagnostic technology with evidence-based treatments to address every form of dry eye.
Innovative Dry Eye Treatments on the Gold Coast
We are proud to lead the way in advanced dry eye care.
Inmode Envision Dry Eye Treatment
As the first optometrist in Australia to offer Inmode Envision, we use a powerful combination of:
Bipolar Radiofrequency (RF)
Intense Pulsed Light (IPL)
This treatment targets Meibomian Gland Dysfunction (MGD), the underlying cause of approximately 80% of dry eye cases, helping restore healthy oil flow for long-lasting comfort.
Our Full Range of Advanced Dry Eye Treatments Includes:
Inmode Envision
Rexon-Eye
IPL
Low-Level Light Therapy (LLLT)
Blephasteam
ZEST
BlephEx
Punctal Plugs
Lacrimal Lavage
Rinsada
Medicated eye drops
Each treatment plan is tailored to your diagnosis, symptoms, lifestyle, and goals.
Comprehensive Dry Eye Assessment & Diagnostics
Accurate diagnosis is essential for effective treatment.
Our Dry Eye Clinic offers a complete suite of diagnostic services, including:
Comprehensive dry eye assessment and management
Corneal Topography – detailed mapping of the corneal surface
Meibography – imaging of meibomian gland health
Tear evaporation and tear volume testing
Tear lubrication and eye redness assessment
Blepharitis and MGD evaluation
Red eye treatment and foreign body removal
This detailed assessment allows us to identify the root cause of your dry eye and deliver targeted, effective care.
What Causes Dry Eye Disease?
Dry Eye Disease occurs when your tears don’t adequately lubricate or protect the eye. This may be due to reduced tear production or excessive tear evaporation.
Common causes include:
Meibomian Gland Dysfunction (MGD) – the most common cause
Blepharitis – inflammation of the eyelid margins
Aqueous Deficient Dry Eye – reduced tear production
Digital device use (more than 4 hours per day)
Contact lens wear
Allergies
Certain medications
Hormonal changes
Autoimmune or thyroid conditions
Ageing and environmental factors
Understanding the cause is the key to effective treatment and that’s where our clinic excels.
Our Promise to You
At Eyecare Plus Mermaid Beach, dry eye care is never rushed or generic.
We promise to:
Take your symptoms seriously
Use advanced technology to diagnose accurately
Explain your condition clearly
Create a personalised plan focused on long-term comfort
Support you throughout your treatment journey
Your comfort, eye health, and quality of life are at the centre of everything we do.
Book Your Dry Eye Assessment
If dry, irritated, or uncomfortable eyes are affecting your life, help is available.
Eyecare Plus Mermaid Beach – Dry Eye Clinic
Advanced, patient-centred dry eye care
Call 5526 1400 to discuss assessment fees | Book your dry eye assessment today
